Pressure Ulcer Management & Prevention


To understand the usability of the pressure wound management app and the impact it has on caring roles.

An educational app to support carers in the prevention and management of pressure ulcers

We have been collaborating with UCLPartners on a programme to understand the education and training needs of informal carers and to create and test a new online education tool.

The NHS long term plan recognises the continued challenges on the health and social care workforce, with staffing levels below those required across diverse roles. There is growing recognition of the contribution informal carers make to the health and social care system. Informal carers spend more time per week with the individual they care for than professional carers, giving them the skills and confidence in those roles may help to keep the individuals they care for independent for longer.

Interviews were conducted with 60 carers across Barking and Dagenham, Havering and Redbridge, and central London. The aim was to better understand how carers access education and skills building support, if at all, the barriers encountered, and identify education content carers would recommend for other carers in a similar caring role.

The interviews confirmed there is an unmet need for carer education. Conventional formats are inaccessible, excluding key carer groups, requiring new education delivery methods. Education content needs to recognise the different needs for those caring for people with physical needs versus mental needs. 

One of the reoccurring themes was the need for basic health and care skills training. Specific examples referenced included handling skills, wound care and recognising signs of deterioration. 

Introducing iCare

This online education app focuses on one domain – the care, management and prevention of pressure ulcers. Our clinical and service leads supported this domain choice due to the ongoing prevalence of pressure ulcers in patients across social care (particularly adult safeguarding), community and hospital teams.It uses an existing education platform, Agylia, widely usedin the commercial sector and optimised for mobile learning.

iCare covers up to 20 microlearning modules, each of which is 2-3 minutes’ and includes a mix of video, audio, diagrams, animations and photography. The content development has been led by a NELFT Senior Tissue Viability Nurse and will be tested iteratively with carers across North East London and adapted as required.

Testing will run between September and December 2019. 

Want to get involved?

We are looking for people who live in East London and care for a loved one, to help us test the iCare app and provide feedback on whether you think it will make an impact on caring roles.

All you need is access to a smartphone and the ability to use the app over a 6 week period.

If you would like to get involved please call us on 0300 300 1548 or email

Who's involved? The key stakeholders

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