Enhancing skills for domiciliary care workers

Our Aims

To generate feedback and insights from domiciliary carers and managers on the usability and effectiveness of an e-learning platform in order to understand how we can provide accessible, affordable learning experiences for homecare staff that can help them make the most of digital technology to support positive outcomes for service users.


As part of the Test Bed programme – run by NHS England and the Office for Life Sciences we are prototyping an enhanced, digitally supported role for domiciliary care staff, known as ‘expert care’. However, if this role is to grow and spread, it needs not only to demonstrably improve outcomes and experiences and reduce costs, but to be a role that domiciliary care staff can learn accessibly.

To work as Expert Carers, domiciliary carers need to learn how to use digital tools, and to develop the wider health knowledge and system knowledge to use them safely and effectively. With funding from the Ufi Trust, we are working with Barking & Dagenham College to develop an e-learning platform and a set of resources to support the blended learning of expert care by domiciliary carers. The platform will also cover specific guidance on careers as a domiciliary carer, as well as communications support around having difficult conversations and give Care Home Managers access to learning and guidance to support them in supervising their staff.

For more information give us a call on 0300 300 1548.


We are are looking for learners to test out the platform from April 2020. 

Who's involved? The key stakeholders

Click the logos to see more!


Care City Innovation C.I.C,
1st Floor, Barking Enterprise Centres CIC,
50 Cambridge Road,
Barking IG11 8FG

Latest tweets

© 2020 Care City Innovation C.I.C. All Rights Reserved.
Registered in England & Wales | Company No. 11911171 | Registered Address: 1st Floor, Barking Enterprise Centres CIC, 50 Cambridge Road, Barking IG11 8FG United Kingdom
Design and hosting by thefc