Working collaboratively to provide an innovative future health and social care offer at Barking Riverside, the largest housing development site in East London.
Clients
NHS England
Barking Riverside Limited
Services
Research
Project Management
Delivery
TheChallenge
Barking Riverside is the largest housing development in East London. By 2031, over 10,800 new homes will be built in the area, and it will have a population equal in size to Windsor. With this increase in population comes an increase in demand on Health and Care Services.
However, Barking Riverside provides a unique ‘blank slate’ opportunity, on which we can work collaboratively to design creative, new and innovative solutions to the health and care problems which are faced by the local people.
TheSolution
Improving Access to Primary Care Through Pharmacy
- We are working with a local pharmacy in Barking Riverside to trial digital ‘triage’ technology, which will enhance access to primary care, support self-care, and direct patients to the ‘right place, at the right time’ simultaneously. We are working in partnership with Sensely (creators of ASK NHS), and e-Consult to deliver this project. It is hoped that by placing technology within pharmacies will facilitate the decline of the high level of ‘digital exclusion’ which is currently pervasive within the locality.
Developing the Social Prescribing Offer
- Care City worked with local GP Practices within the Barking Riverside locality to roll out the ‘HealthUnlocked’ digital social prescribing tool. This enabled GPs to easily access and prescribe appropriate social interventions for patients suffering from a variety of conditions – for example, anxiety or depression. Having established this tool within the area, Care City continues to support the uptake of HealthUnlocked.