WORKTECC

Deliverables

01
Research & evaluation into efficiencies in community nursing.

Working in collaboration with University College London (UCL), UCL Partners and the Bayswater Institute we have been selected by the Health Foundation, an independent health care charity, to be part of its £1.5 million Efficiency Research Programme.

The Programme is supporting three new research projects exploring innovative approaches to achieving greater system efficiency and sustainability in health and social care in the UK. The WORKTECC study, led by Dr Sonya Crowe at UCL in partnership with Care City (where Sonya was formerly the Improvement Scientist in Residence), NELFT, the Bayswater Institute and UCL Partners will identify the scope for transformational efficiency gains in home-based NHS care. Focussed on community health care in Barking & Dagenham and Redbridge, it will use operational research, mathematical modelling and systems analysis to identify workforce operations used by other industries that could deliver improved efficiency, and share lessons learned across wider geographies.

The team will first investigate what efficiency means to patients, professionals and health care commissioners, exploring agreements and differences in their perspectives. They will also build shared understanding by developing mathematical expressions linking the different aspects of efficiency. This information will help identify innovations and strategies that could improve efficiency and will include assessing the potential for some of the tasks currently performed by NHS staff to be carried out by the social care or voluntary sectors.

Who's involved? The key stakeholders

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